MechCAD Software MechCAD Software Tech Support Knowledgebase
General questions
Suggested knowledgebase articles:

Knowledgebase General questions

Articles in this category

"Server responded with error 2" error

Go to AceCloud->Cloud Settings, and uncheck "Synchronize for Mobile".

9,370
(135)
What is the difference between AceMoney and AceMoney Lite?

The only difference between the two versions of AceMoney is the number of supported accounts. Both versions use the same file format and have the same user interface, same dialogs and forms. AceMoney ...

4,922
(116)
Unable to download from Bank of America

Contact your bank and ask them to enable Direct Connect for your account. If they ask you about the software used, tell them it's Quicken 2014. AceMoney accesses Bank of America using the same protoco...

5,267
(93)
Unable to download transactions from TD Bank

Please close AceMoney and then download and run this update - http://mechcad.net/downloads/updateonlineservices.exe

7,743
(88)
Is there a shipping charge for a CD version of AceMoney?

We don't distribute AceMoney on any physical media, hence there is no shipping charge. All we sell is an electronic license that you will get by email. The license is just a code which allows you to u...

2,085
(45)
Can AceMoney be used on a Mac?

AceMoney is not a native Mac application, but it runs great on any Mac with emulation or virtualization software. We prepared setup instuctions and screenshots describing all the details about running...

1,991
(27)
Some other web site provides a registered version of AceMoney. Is it safe to download?

AceMoney cracked, serial, keygen, s.n., password, patch, hack, key, cr, sn, ... Is it worth the risk? Many "crack" sites offer a free "registered" (i.e. purportedly pirated) ver...

3,000
(52)
Unable to download from Wells Fargo

1. Log on to your Wells Fargo account normally and make sure you have provided a cell phone contact on your account. You'll need it for this. After doing that, log out.

4,116
(69)
What is your return/refund policy?

Please check our return policy on our website - http://www.mechcad.net/store/returnpolicy.shtml

3,317
(60)
Unable to download from Citibank

Contact your bank and ask them to enable Direct Connect for your account. If they ask you about the software used, tell them it's Quicken 2012. AceMoney accesses Citibank using the same protocol as th...

4,249
(53)
Unable to download from US Bank

Contact your bank and ask them to enable Direct Connect for your account. Tell them you need it for Quicken 2015. AceMoney accesses the Bank using the same protocol as that version of Quicken. The ac...

2,708
(52)
Unable to download from PNC bank

Contact your bank and ask them to enable Direct Connect for your account. If they ask you about the software used, tell them it's Quicken 2012. AceMoney accesses PNC Bank using the same protocol as th...

21,692
(50)
Unable to download from Vanguard

Go to Online Setup, select "Bank" instead of "Brokerage", and then select "Vanguard - new". Go to Account properties to supply your Vanguard account number.

2,692
(41)