MechCAD Software Tech Support - Install, upgrade and registration

How to move AceMoney to new computer?

The new secure AMJ format only allows sharing of the files (that is, using on another computer) when user specifically permitted it on the computer where the file was created. To do that, please click...

45,960

(370)

How long does it usually take between I place an order and get a license?

The license is sent to you automatically the same minute the order is approved. If you don't see it in the inbox, most likely it was treated as spam. GMail spam filter loves AceMoney licenses and usua...

2,383

(72)

I just purchased a license for AceMoney online, but can't enter the code. Please help.

Please, follow the instructions you've got from us right after the order. The instruction are very precise. Enter the name and the serial number exactly the same way they are specified in the email. T...

5,793

(158)

When I start AceMoney I don't see my accounts anymore. What happened?

What you need to do is open your old data file using File->Open and then select "Load last file during startup" checkbox under Tools->Options if you want to have the file opened automatically ea...

5,743

(128)

How can I upgrade my version of AceMoney?

All you need to do is close AceMoney, exit AceMoney Reminder (right click at the green icon in the right bottom corner of the screen and select Exit) and install a new version over the existing versio...

5,050

(105)

When I click at my data file, AceMoney doesn't open it anymore. Instead, Windows asks me to choose an application to open a file. Why?

Probably you installed Microsoft Office System 2003. It registers .mmw file extension as Media Catalog File regardless of the fact that this extension has already been registered with AceMoney. The on...

3,767

(74)

Can I change the dollar sign icon to something else?

AceMoney comes with a number of icons for different currencies in AceMoney.exe. You can change Windows shortcut icon in its properties: 1. Right click on AceMoney shortcut on your desktop or the...

3,305

(57)

I lost my license and no longer have a serial number, help!

Please submit a ticket and provide the following information: * Approximate order date * E-mail address used for that order * Full name on the lost license * Method of payment (Credit Card, PayP...

28,416

(481)

Does AceMoney work on Windows 10?

Yes, AceMoney is compatible with Windows 10.

11,304

(126)

Unable to paste serial number

This is caused by "WebRoot SecureAnywhere" antivirus. Please disable the protection, and then paste the number.

6,542

(93)

My AceMoney will not work on El Capitan.

Please download and install the latest version of AceMoney from this link - http://cdn.mechcad.net/downloads/AceMoneySetup.pkg

7,245

(112)

Suggested knowledgebase articles:

Knowledgebase Install, upgrade and registration

Articles in this category